Privacy Policy

Asari Inc. (“we,” “us,” or “our”) operates the Ando platform and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

Account Information: When you create an account, we collect your name, email address, and organization details.
Usage Data: We automatically collect information about how you interact with our services, including pages visited, features used, and timestamps.
Device Information: We collect device type, operating system, browser type, and IP address.
Messages & Content: We process messages, files, and other content you transmit through our platform to provide and improve our services.
Cookies & Tracking: We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage patterns.

2. How We Use Your Information

To provide, maintain, and improve our services
To process transactions and send related information
To send administrative information, such as updates, security alerts, and support messages
To personalize your experience and deliver relevant content
To monitor and analyze usage trends to improve functionality
To detect, prevent, and address technical issues and abuse
To comply with legal obligations

Service Providers: We share information with third-party vendors who perform services on our behalf, such as hosting, analytics, and customer support.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.
Legal Requirements: We may disclose information if required by law, regulation, or legal process.
With Your Consent: We may share information for any other purpose with your consent.

We do not sell your personal information to third parties.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
You can request deletion of your account and associated data by contacting us at hello@ando.so.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Rights

Access & Portability: You may request a copy of the personal data we hold about you.
Correction: You may request that we correct inaccurate or incomplete information.
Deletion: You may request deletion of your personal data, subject to certain legal exceptions.
Opt-Out: You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete such information promptly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from the laws of your country. We take appropriate safeguards to ensure your information remains protected.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@ando.so.
Asari Inc.
San Francisco, CA